Son Espace Refuge — animal shelter management
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NEW: QR Code Traceability

Son Espace Refuge: management software for shelters

Make day-to-day life easier for your organisation.

The essential app to manage your residents, their care and adoptions efficiently.

All the features of Son Espace Santé are included, and much more.

Create my space Discover the features

✨ 30-day free trial • No credit card • Set up in 2 min

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AVAILABLE

E-invoicing is available

From 1 September 2026, every business in France must be able to receive its invoices electronically. Son Espace Refuge connects you to a partner e-invoicing platform (PDP) with your SIRET in two minutes. Sending invoices and receiving your supplier invoices are included in your subscription, from €4.99/month.

Get my shelter compliant Understand the reform
E-invoicing
VIDEOS & DEMO

Discover Son Espace Refuge on video

Tutorials and demos: animal intake, foster families, adoptions and day-to-day follow-up. Dive into the app to see how it can save you time.

Watch our demo videos

Save more animals. We'll handle the rest.

  • Unlock grants effortlessly Get your statistics (adoptions, intakes) instantly for solid applications.
  • Boost your adoptions (and your donations) Complete medical records transferred to the family's app to reassure them.
  • Free up your volunteers QR code scan at the kennel to log walks and meals. No more oversights.
  • Save on management software Handle tax receipts and cash flow while being ready for 2026 e-invoicing.
Shelter app
SHELTER & ASSOCIATION COMPARISON

Why switch to Son Espace Refuge?

✕

WITHOUT Son Espace Refuge

  • • Disorganised volunteers: Paper sheets on the pens, forgotten outings or care, and lost information.
  • • Complex foster care management: Hard to follow animals placed with foster families remotely.
  • • Adoptions held back: Incomplete health records handed over manually to new adopters.
✓

WITH Son Espace Refuge

Recommended Solution
  • ✓ QR code traceability per pen: Instant scan by volunteers to time-stamp care, meals and walks.
  • ✓ Foster Family Space: Real-time visibility on the care and progress of placed animals.
  • ✓ 1-click adoption transfer: The complete medical record handed over to the new adopter's app.

The app that transforms shelter management

Son Espace Refuge is the all-in-one app designed for animal welfare associations, SPCAs, shelters and pounds of all sizes — from the small volunteer-run organisation with a dozen residents to large associations caring for several hundred animals. It replaces paper binders, shared Excel spreadsheets and scattered WhatsApp groups with a single platform, available from every volunteer's smartphone, the vet's tablet or the office computer.

Its unique strength: QR code traceability combined with the ecosystem connected to the adopter. Every animal in the shelter has a QR code fixed to its kennel. Volunteers scan it to instantly record walks, meals, care and behaviour observations. At adoption, the animal's complete record — health, behaviour, journal of life at the shelter — is transferred in one click to the new family's free Son Espace Santé app. No more static PDFs, no more lost binders: a living record that carries on for the animal's whole life.

The app is native on iOS and Android, also available as a web version in any browser, and works offline with automatic synchronisation — invaluable in rural shelters with patchy 4G coverage. Several user profiles coexist with fine-grained rights: association chair, employees, referring vet, volunteer walkers, foster families. Everyone sees what they need to see.

What you actually get

Complete record per resident: identification, health, vaccines, medical history, photos, behaviour, chronological life journal.
QR code traceability: every animal has its own QR code. Volunteers scan it at the kennel to record walks, meals and care in 2 seconds.
Volunteer check-in / check-out tracking: automatic time-stamping, who came, at what time, how many hours they were there (useful for volunteer agreements).
Dedicated walks module: who took which dog out, at what time, for how long — no more double walks, no more dogs forgotten in their kennel.
Veterinary follow-up: vaccines, treatments, dewormers, surgical procedures with automatic due-date reminders.
Behavioural assessments: field observations, progress in rehabilitation, psychological profile — key to preparing adoption.
Visual shelter map: a map of your pens, real-time occupancy, space optimised according to compatibility.
Foster family management: complete register, assignment of placed animals, dedicated app access for the family.
Adoption workflow: preparing the profile, the contract, digital transfer of the record to the adopter.
Association accounting: tracking of expenses (vet, food, equipment) and income (donations, adoption fees), online card payments, exports for the annual accounts.
Association website: a showcase indexed on Google with your residents up for adoption, essential to drive traffic to your adoptions.
Built-in pharmacy: medicine stock management, expiry alerts, traceability of administration per animal.
Association statistics: number of intakes and outcomes, adoption rate, average length of stay — valuable data for your annual reports and grant applications.
Resting heart rate tracking — an early indicator of chronic stress in long-term residents.
Multi-user with fine-grained roles: admin, employee, volunteer walker, vet. Each with their own precise rights.
Built-in messaging & discussions: internal team, communication with foster families, follow-up with adopters after departure.
Regulatory identification: microchip, tattoo, European passport, DDPP declarations — all the administrative fields you need.

Who is Son Espace Refuge for?

The app is designed for every kind of organisation:

The concrete benefits for your shelter

Time saved

No more double entry, no more Excel spreadsheets. One single source of truth.

Autonomous volunteers

Everyone knows what to do thanks to the QR code. Less coordination, more action.

Easier adoptions

Complete records, a website listed on Google, digital transfer to the new adopter.

Simplified compliance

Registers, annual statistics, DDPP inspections — everything is ready in one click.

A French app, hosted in France

Your data is stored on servers in France, in compliance with the GDPR. You remain the owner of your data and can export it at any time (CSV, PDF). The app is developed by a French team.

Optimised Management

Detailed Records

Complete profiles including history, photos and particularities for each animal.

Health Tracking

Vaccines, treatments, vet visits. Never miss a due date thanks to reminders.

Behaviour & Progress

Record behaviour observations and progress in rehabilitation to make adoption easier.

Activities & Meals

Plan walks, play and meals to ensure the animals' physical and mental balance.

QR Code Traceability

Generate tracking sheets with QR codes to instantly record volunteer check-ins and check-outs, walks and meals.

Pen Management

View pen occupancy and optimise space according to specific needs.

Foster Families

Manage your foster family network, follow each resident's placement and the families' history.

Accounting & Donations

Track your finances precisely: vet and food expenses, as well as donations and adoption fees received. Collect your adoption fees online by card, with no commission from us.

Visual Shelter Map

A map of your pens with real-time occupancy. See at a glance the free kennels, the animals housed together and the quarantine areas.

Statistics & Reports

Dashboards for your annual reports: number of intakes and outcomes, adoption rate, average length of stay. Data ready for your grant applications.

Volunteer Tracking

Who did what, and when. Automatic time-stamping of check-ins and check-outs, tallying of volunteer hours — ideal for association agreements.

Pharmacy & Treatments

Manage your stock of medicines and vaccines. Automatic expiry alerts, traceability of administration per animal, complete history per batch.

Adoption Workflow

Preparing the adoption profile, generating the contract, digital transfer of the complete record into the adopter's Son Espace Santé app in one click.

SEO Public Page

An online showcase indexed by Google with your residents up for adoption, optimised to drive traffic to your adoptable animals, with no subscription to a paid directory.

Internal Messaging

Centralised team communications, discussions with foster families, post-adoption follow-up with adopting families. Shared photos and documents.

Offline Mode

Rural shelter, concrete basement, poor 4G? The app works offline and automatically syncs your entries as soon as the network comes back.

"Optimal organisation for greater well-being."

Collaborate with your teams and quickly identify urgent needs.

New

Adoptions, donations, volunteers, foster homes: everything that keeps a shelter running

You enter your animals, their care, their arrivals. The app turns that into adoption applications, legal registers, tax receipts, the volunteer schedule and your annual general meeting report — with nothing more to type.

Where each animal stands, in one word

Arrived, quarantine, adoptable, reserved, in foster care, adopted, returned: one dated status with its full history. Quarantine has an end date you are reminded of the day before, and the home screen flags animals waiting more than 90 days. Your website now shows only the genuinely adoptable ones.

Online adoption applications

A visitor on your site clicks “Apply” and answers your questionnaire (housing, other pets, children, motivation — you write it, a solid template ships with it). The application arrives email-confirmed in an Adoption tab: contact, reserve, decline with a reason, hand over.

The animal's record handed to the adopter

An email in your shelter's name, an account created in one screen, and the animal lands in the family's app with its whole history — its profile reading “Adopted from us”. You keep read access, and the app asks for news after 15 and 90 days.

Donations, memberships and tax receipts

A “Donate” block on your site: free or suggested amount, one-off or monthly, with animal sponsorship and monthly news. Numbered tax receipts (French Cerfa 11580), amount spelled out, emailed automatically — plus the annual receipt in January. Membership campaigns, member list, reminders for lapsed members. We take no commission: only the bank's processing fees apply.

Legal registers and adoption contract

Entry and exit register (surrender, pound, seizure, stray, transfer) and health register — quarantines and neutering included — generated as PDFs, with stable sequence numbers and your registration numbers in the header. Adoption contract doubling as a transfer certificate, neutering undertaking, and a reminder to file the national pet ID seven days after handover.

Volunteer schedule and a QR code per pen

A typical week (walking, feeding, cleaning, front desk, vet transport), slots with capacity that volunteers sign up for themselves, a reminder at 6 pm the day before and a call-out when a slot is short. Hours add up into a PDF timesheet that serves as a certificate. And a QR code on each pen: scan it, tap “out”, “back” or “fed” — without letting go of the leash.

A real space for foster families

The family is invited by email, finds the fostered animal in their own app with your instructions, keeps its journal and weights, and submits expenses with receipts. You decide: reimbursed, or waived as a donation — with the matching tax receipt. Foster agreement generated, and a “Become a foster family” block on your site to recruit more.

Get the word out, and account for it

An A4 or A5 poster per animal (photo, temperament, compatibilities, QR code to its page) for the pen, the shop window or the local vet, and a ready-to-post social media card — “Nala has been waiting 120 days…”. At the other end: the real cost per animal and the PDF annual report for your general meeting, compared with the previous year.

Adopter waiting list

“You have no kittens right now, let me know” no longer ends up on a sticky note. Families leave their criteria on your site (species, age, size, good with cats / dogs / children, special needs); when an animal becomes adoptable, the app tells you who is waiting and you notify them in one click.

They trust us

Protection Animale Solidaire

View the site

Instant Traceability

Optimise your team's management and your residents' well-being with our smart scanning system.

Volunteer Check-ins & Check-outs

Automatic time-stamping for simple tracking of the shelter's activity.

Outings & Walks

Scan on departure and return to ensure balanced exercise for every animal.

Feeding Tracking

Confirm meal distribution so no resident is ever forgotten.

"Generate your QR code documents directly from the app and display them on your premises."

Shelter QR code scan

Your website, included

Every shelter gets a website, included in the subscription: your animals up for adoption and your presentation, at an address you can share.

A shelter's website: banner, page menu and in-place editing

Example of a professional website. The menu, pages and banner are edited right on the page itself.

An address in your name

A link to give out, print on your cards and posters, or turn into a QR code. It never changes.

Pages you write yourself

How an adoption works, how to become a foster family, how to help us. You put them together from the app, with text, photos, prices and FAQs — no web skills needed.

Found on Google

Your pages are indexed, and your opening hours and FAQs are passed on to search engines in the format they expect.

Included in the subscription: no hosting to pay for, no domain name to renew, no web agency to call back whenever a price changes.

Pricing

Charity pricing — our shelter plans are about 60% below professional rates. Your shelter is also featured on the community map.

✨ 30-day free trial • No credit card • Set up in 2 min

You retype nothing

Your animals are in Excel, on paper or in another software? Send us your file and we will import it for you — free of charge, whatever your plan.

Up to 100 animals, within 5 working days. Tick the box when creating your space, or write to us.

Choose the plan that fits your needs.

Free

To get started

0€/ month
  • Up to 2 animals per species
  • Public page included
  • Animal journal
  • Accounting & Donations
  • No PDF registers, adoption contract, tax receipts or volunteer schedule

Small Shelter

Most popular

4.99€/ month

49,90 €/ year — 2 months free

  • Up to 5 animals per species
  • Public page included
  • Animal journal
  • Accounting & Donations
  • Electronic invoicing — 50 invoices/month (sent and received)
  • Legal registers, adoption contract, tax receipts, memberships, volunteer schedule and annual report

Large Shelter

Unlimited power

29.99€/ month

299,90 €/ year — 2 months free

  • Unlimited animals
  • Public page included
  • Animal journal
  • Accounting & Donations
  • Electronic invoicing — 1000 invoices/month (sent and received)
  • Legal registers, adoption contract, tax receipts, memberships, volunteer schedule and annual report
  • Online donations and memberships by card, animal sponsorship (no Son Espace Santé commission)

You choose your plan from your account area, at account.sonespacesante.com — not in the application.

Create my space

I already have an account — open the app

Frequently Asked Questions

How does QR Code tracking work?

Each animal has its own QR Code. Volunteers scan it to log outings, meals or care, ensuring perfect paperless tracking.

Does the app manage enclosures?

Yes, you can visualise the distribution of your residents by enclosure or kennel to optimise available space.

Can I manage multiple volunteers?

Yes, you can add as many users as needed. The history shows exactly who did what and when.

Does the app help with adoptions?

Absolutely. You can prepare adoption files and transfer the digital record to the family in one click.

Is medical monitoring shared with the team?

Yes, the team accesses each animal's digital health record, ensuring perfect continuity of care.

Is it suitable for small shelters?

Absolutely. The tool was designed to simplify life for all structures, regardless of their size.

Which devices does Son Espace Refuge work on?

On iPhone, iPad, Android smartphones and tablets, and as a web version on any browser. Volunteers and staff access the tool from any device — data syncs in real time.

How are animal activities recorded?

Each outing, meal, care session or training is logged in the animal's journal, either manually or by QR Code scan. The history shows the time and author of each action.

What is the animal journal used for in a shelter?

The journal is a chronological feed of events: outings, meals, medical care, behavioural observations, photos. It tracks the animal's progress and prepares its adoption file.

Is the health record complete?

Yes: vaccines, treatments, medical history, vet appointments, weight chart, photos and documents. This record is transferred in full to the adopter in one click.

How does foster family management work?

Foster families have their own app access. They can view and update the record of the animal in their care, while the shelter retains visibility over all placed animals.

Can I manage accounting and donations?

Yes, a simplified accounting module lets you track expenses, income and donations. Ideal for reporting in non-profit associations.

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