Creating your pro space

BreederShelterBoarding

The Breeder, Shelter and Boarding apps are built around a professional space: the space for your kennel, your shelter or your boarding facility. This page explains how to create it, how to set it up the first time you open the app and how to get started with your data.

Are you an individual? Your account is created directly in the Son Espace Santé app: see Getting started.

1. Create your account and your space

A professional space is created on our secure portal (account.sonespacesante.com), not in the app itself. It is free.

Open the Breeder, Shelter or Boarding app, or go to our website.
On the app's home screen, tap Create your free account: the portal opens in your browser.
Enter the name of your business (the name of your activity, the one your clients will see) and, if you wish, your SIRET and the size of your activity.
Enter your email address and choose a password you will remember: you will then enter it in the app, on your phone.
Confirm with Create my space.

The type of your space (kennel, shelter or boarding facility) is worked out from the app you sign up from: there is nothing to choose.

A welcome email is sent to you. It contains a link that signs you in directly, with no password to type: handy for opening the app on your phone.

Tip: create your space from a computer if you can: you often have your SIRET and your files to hand there. You will then sign in on your phone.

Already have an account?

If you already use another Son Espace Santé app with the same email address, simply sign in to the pro app with your usual credentials. If no space exists yet for this app, the app offers to create your organisation right after you sign in, without re-entering your email or password.

2. Your trial period

Every new professional space automatically starts with a 30-day trial of a paid plan, chosen according to the size of activity you entered.

No bank card is required and there is nothing to do to activate it.
At the end of the trial, your space automatically returns to the free plan.
Your data is neither deleted nor hidden at the end of the trial: only certain actions (additions beyond the free plan's limits, for example) are then restricted.
You can choose or change plan at any time from your account space: see Subscription.

Emails let you know when the end of the trial is approaching.

3. The setup wizard (first opening)

The first time the app is opened, the space's administrator is greeted by a full-screen wizard: Your space … is ready. It asks a few quick questions so your space reflects who you are and your clients can find you.

Nothing is mandatory

Each screen has a Skip button, always in the same place. You can skip everything and come back to it later.

Saved at every screen

Each screen is saved as soon as you tap Continue: if you are interrupted, what you have entered is kept.

Never the same question twice

A screen whose information has all been filled in already is skipped automatically.

On the wizard's welcome screen, tap Let's go to begin, or Later to go straight to your space.

The wizard's screens

Screen	What you are asked	Apps
Your business	Logo, short description, phone, address. Plus the kennel name (affix) for a breeder (leave it blank if you do not have one).	All
Your species	The species you care for, pre-ticked according to your type of activity. Only these will be offered to you afterwards.	All
Your first animals	A few lines: name, species, date of birth (even approximate) and sex. The rest can be completed later on the profile.	Breeder, Shelter
Your first stay	A shortcut to recording a first stay (a current stay, an upcoming one, or a past one to try it out).	Boarding
Your website	Activate your website and, if you wish, appear on the map. Your website address is shown as soon as it is activated.	All
Online bookings	Accept online booking requests and show your availability calendar.	Boarding
Your legal details	SIRET, ACACED no., VAT number if you are VAT-registered; for a shelter, RNA no. and prefectural approval no. (We are a non-profit link).	All
Invoicing and payments	Overview and activation of electronic invoicing and online payment. Both are optional.	All

On the Your first animals screen, the Add an animal button adds a line. A line without a name is ignored; a saved line turns green.

For boarding facilities, the Your first stay screen takes you to the add-stay form: you will then resume setup from the card on your home page.

For electronic invoicing and online payment, see Electronic invoicing and Online payment.

The final screen

The wizard ends with All set. and offers a few actions, all optional:

Add your first breeding animal (kennel), Add my first pet (shelter) or Record your first stay (boarding).
We import your data for you: see below.
Go to my space to reach the home page.

The wizard is only offered to an Administrator of the space, and only when the device is connected to the internet. Other team members do not see it.

If you left it part-way through

If you left the wizard without finishing it (and without tapping Later), it is offered again once only, a week later, at the screen where you stopped: Shall we pick up where you left off?

You can then tap Continue, Later or Don't show me this again.

4. The "Set up your …" card on the home page

As long as important information remains to be completed, a Set up your kennel, Set up your shelter or Set up your boarding card is shown on the administrator's home page. It lists the screens still to be done.

Get started (or Resume if you had already started) reopens the wizard directly at the screen where you were.
Don't show again hides the card after confirmation. You can still complete this information from Settings.

Once you have gone all the way through, the card disappears for good.

5. Having your existing data imported

Are your animals, litters or stays already in a spreadsheet, other software, a website or paper notebooks? Our team can import them by hand for you, free of charge: you have nothing to re-enter.

You can request an import in three places:

on the wizard's Your first animals screen (You have many animals in a file? card);
on the wizard's final screen (We import your data for you card);
at any time in the side menu, Organization > Settings, Data import line (administrators only).

From the settings, a Request a data import window asks where your data is today, an approximate volume, and optionally a message and a phone number to call you back. Tap Send request.

You will receive a confirmation email: reply to it attaching your file (spreadsheet, export from your software, photos of your notebooks…). The settings line then shows Import requested, then Import done.

6. Completing your space later

Everything the wizard asks for can be found, and changed, in the side menu, Organization > Settings section:

Identity and contact details: logo, name, email, phone, address, country (and kennel name for a breeder).
Location on the map: Locate from address or Remove from the map. Your marker only appears if your website is active.
Legal details: SIRET, VAT, document language, ACACED and validity dates, RNA no. and pound approval for a shelter.
Public page and website: see Public page and website.
Species cared for: the list of species offered in the app.
Team and rights: see Members and rights.
Preferences: weight unit, default visibility of posts, monthly activity report by email.

The Settings page also has a group specific to your trade (My pension, My shelter or My kennel), described in the dedicated sections: for example Boarding settings, Volunteers and planning or Breeding. The Electronic invoicing and online payment and Accounting and VAT lines are described in Electronic invoicing, Online payment and Accounting.

Species cared for

The Species used screen (from the Species cared for line in the settings) shows one line per species with an eye-shaped button: tap it to hide or show a species again. Reset returns to the list pre-ticked for your type of activity, then Save.

A hidden species is no longer offered when you add an animal or set your prices, but remains shown on animals that already have it.
At least one species must remain ticked.
If dogs are not among your species, walk tracking is hidden.
Only an administrator (or a member allowed to edit the organisation) can change this list.

Frequently asked questions

I cannot see the setup wizard.

It only appears for an administrator, with an internet connection, and only if something remains to be completed. Use the card on the home page or Settings.

Can I create my pro space from the app?

The app's Create your free account button opens the portal in your browser. Once the space has been created, come back to the app and sign in.

I do not have a SIRET or ACACED.

No field is mandatory. Leave them blank and complete them later under Legal details.